You should immediately contact CICD’s coordinators during normal business hours, 9 a.m. to 5 p.m. Pacific Time. For very urgent situations and emergencies only, you should contact CICD’s 24-hour phone line. For life-threatening emergencies, call ‘911’ immediately. As your J-1 Visa sponsor, CICD acts as your advisor and liaison between you and your host organization. Please contact us with any concerns or problems you feel you may have. You are required to notify us immediately if you encounter any potentially significant problems during your program. Informing us right away dramatically increases our ability to help resolve successfully any of your problems and concerns.